How to Get Synthetic Monitoring to Work in new relic

how to get Synthetic monitoring to work in new relic

How to Get Synthetic Monitoring to Work in the new relic. New Relic is a powerful application performance monitoring (APM) tool that helps businesses monitor their software and infrastructure performance. One of the key features offered by New Relic is Synthetics Monitoring, which allows organizations to proactively monitor their applications and APIs from various locations. 

In this article, we will explore how to get Synthetics Monitoring to work effectively in New Relic. As a start Go to > Synthetic monitoring > Create monitor. Select step monitor as the monitor type.  Specify a name and choose a period to determine how often each location will run your monitor. Select the locations from which you want your monitor to run.

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What is Synthetics Monitoring?

Synthetic monitoring is a practice for monitoring application performance that simulates the pathways users may take while interacting with an application. It generates simulated user behavior for various scenarios, geographic regions, device kinds, and other factors using scripts.

A synthetic monitoring solution, after collecting and analyzing this vital performance data, can:

  • Provide you with critical information on how effectively your application is running.
  • Automatically monitor application uptime and report on how your application reacts to normal user behavior.
  • Concentrate on particular business operations, such as alerting you to problems consumers may have while attempting to complete a purchase or filling out a web form.

Synthetics Monitoring is a technique used to monitor apps, websites, and APIs by simulating user interactions. It helps to discover performance issues, outages, and malfunctions before they affect end users. Synthetics Monitoring may be used by businesses to create synthetic tests that replicate user interactions and monitor the availability and response times of their critical services.

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What is New Relic?

New Relic APM is a cloud-based application performance management (APM) tool that allows you to monitor the performance, track the health of your apps, and prioritize modifications. It looks for irregularities in your app’s health. Customers can make use of our in-house synthetics service. Based on the frequency and intensity of these events, New Relic APM analyses them and calculates the health of your app.

How to get Synthetics Monitoring to work in New Relic?

how to enable synthetic monitoring in new relic
how to enable synthetic monitoring in new relic

Follow the below-mentioned steps to get started with synthetic monitoring to work in New Relic:

1. Select a Synthetic Monitor

There are several monitors to pick from, depending on what you want to monitor. We propose Nerd Graph API for the most basic type of monitoring, including deletion, update, and generation of synthetic monitors via API calls. Once this monitor has been selected, go to, choose monitor type, and fill in the box. 

You may also include periods and tags, as well as a runtime selection. Advanced options include Verify SSL (for monitoring ping and basic browser), Bypass HEAD request, and Redirect if Failure (for ping). Then, choose at least three sites to run the monitor (we recommend at least three). Once done, click Save monitor. 

2. Summary Page

Click the name of your synthetic monitor in the upper-right corner of the summary page to view its status. If a current event produced an alert, then open this selected monitor in a new tab by clicking the “critical alert” button. Alert policies may also be accessible via the “manage policies for all monitors” option. 

3. Monitor Generated Results

Viewing the results page is a fantastic method to see how your web apps perform. You may sort the data to better discover trouble regions or odd outcomes. To compare monitor performance from different places, try filtering by location. 

(The “Network timings” graph below shows a snapshot of webpage performance over time.) To do this, you’ll:

>Navigate to the new relic and go to Synthetics.

>From the Monitors tab, select your monitor.

>Then click Monitor and then Results.

4. Understanding Resource Load-time 

The synthetic resources page findings will provide a full analysis of how each component of the website affects the total load. This includes your photos, HTML, CSS, JavaScript, and other code. You may dive down into granular data collected at run time, get performance statistics for third-party resources’ time spent, and discover HTTP response codes for each resource. To do this, you’ll:

>Navigate to the new relic then go to Synthetics.

>From the Monitors dropdown menu, select your monitor.

>Click Monitor, then Resources.

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Benefits of Synthetics Monitoring

The Advantages of Synthetics Monitoring
The Advantages of Synthetics Monitoring practice

Implementing Synthetics Monitoring in New Relic offers several advantages for businesses:

  1. Proactive Issue Detection: Synthetics Monitoring allows you to identify and address performance issues before they impact your users, ensuring a seamless experience.
  2. Improved End-User Experience: By monitoring critical services and APIs, you can ensure optimal performance and minimize downtime, enhancing the overall user experience.
  3. Enhanced Reliability: With Synthetics Monitoring, you can gain insights into the performance and availability of your applications, enabling you to take proactive measures to maintain service reliability.

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Setting Up Synthetics Monitoring in New Relic

To start using Synthetics Monitoring in New Relic, follow these steps:

Step 1: Creating a Synthetic Monitor

Begin by creating a synthetic monitor, which represents the test scenario you want to run. This could be a simple ping test, a scripted browser test, or an API test. Specify the target URL or endpoint and configure any necessary test parameters.

Step 2: Configuring Synthetic Tests

Once you have created a synthetic monitor, configure the synthetic tests within it. Define the locations from which you want to run the tests, select the desired check frequency, and set alert conditions based on response time thresholds or error rates.

Step 3: Monitoring Synthetic Data

After setting up synthetic tests, you can monitor the synthetic data collected by New Relic. Analyze response times, error rates, and availability metrics to gain insights into the performance of your applications and APIs. Utilize the customizable dashboards and reports to visualize and track the data effectively.

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Comprehensive Guide to Synthetic Monitoring Best Practices

Our comprehensive guide on How to Get Synthetic Monitoring to Work in the new relic best practices. As industry-leading experts in the field, we understand the critical role synthetic monitoring plays in ensuring the optimal performance and availability of your applications and services. 

In this guide, we will delve into the intricacies of synthetic monitoring and provide you with valuable insights to help you outrank your competitors and achieve superior results.

Why Synthetic Monitoring Matters

Synthetic monitoring is a vital component of any robust observability strategy. By simulating user interactions and monitoring key metrics, synthetic monitoring allows you to proactively identify and address performance issues before they impact real users. It offers a range of benefits, including:

  1. Proactive Issue Detection: Synthetic monitoring provides early warning signs of potential problems, allowing you to rectify them before real users are affected.
  2. Performance Optimization: By continually monitoring your application’s performance, you can identify areas for improvement and optimize its speed, responsiveness, and user experience.
  3. Validation of SLAs: Synthetic monitoring helps you validate service level agreements (SLAs) by monitoring response times and availability, ensuring that your vendors meet their commitments.
  4. End-to-End Visibility: With synthetic monitoring, you gain visibility into the entire application stack, from the front end to backend systems, enabling you to pinpoint performance bottlenecks and optimize the entire user journey.

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How to get synthetics monitoring to work in new relic: Synthetic Monitoring Best Practices

To achieve the best possible results with synthetic monitoring, it’s essential to follow these best practices to learn How to Get Synthetic Monitoring to Work in the new relic.:

1. Define Clear Objectives

Before setting up synthetic monitors, clearly define your objectives and desired outcomes. Identify the critical user journeys or transactions you want to monitor and establish relevant key performance indicators (KPIs). By aligning synthetic monitoring with your business goals, you can focus on what truly matters and make informed decisions.

2. Choose the Right Monitoring Tools

Selecting the appropriate synthetic monitoring tools is crucial for accurate and reliable insights. Look for solutions that offer robust scripting capabilities, comprehensive reporting and analytics, and integrations with other observability tools. Ensure that the chosen tool supports the protocols, frameworks, and technologies used by your applications.

3. Craft Realistic and Diverse Scripts

When creating synthetic monitoring scripts, aim for realism and diversity. Simulate various user journeys, including different paths, actions, and data inputs. Incorporate dynamic elements and handle variations in user behavior. By mimicking real-world scenarios, your synthetic monitors can provide more accurate performance data.

4. Establish Baselines and Thresholds

To effectively detect anomalies and deviations, establish baselines and thresholds for key metrics. Regularly analyze historical data to identify patterns and set thresholds that trigger alerts when performance falls below acceptable levels. This proactive approach enables you to quickly respond to issues and maintain optimal application performance.

5. Leverage Distributed Monitoring

Leverage a distributed synthetic monitoring architecture to emulate user experiences from different locations and networks. This approach helps uncover regional performance discrepancies, network-related issues, and latency problems that may affect users in specific locations. By monitoring from various vantage points, you can ensure a consistent experience for users across the globe.

6. Integrate with Real User Monitoring (RUM)

Combining synthetic monitoring with real user monitoring (RUM) provides a comprehensive view of your application’s performance. RUM captures data from actual user interactions, while synthetic monitoring helps you simulate scenarios and monitor performance from predefined locations. By correlating both datasets, you gain deeper insights into user experience and can prioritize optimizations accordingly.

7. Continuous Improvement and Iteration

Synthetic monitoring is not a one-time setup; it requires continuous improvement and iteration. Regularly review and refine your monitoring scripts, baselines, and thresholds to adapt to changing user behavior and application updates. Stay informed about emerging technologies and best practices to ensure your synthetic monitoring remains effective in the ever-evolving digital landscape.

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Best Practices for Effective Synthetics Monitoring

To ensure the successful implementation of Synthetics Monitoring in New Relic, consider the following best practices:

  1. Test from Multiple Locations: Run synthetic tests from different geographical locations to simulate real user experiences and identify regional performance variations.
  2. Monitor Key User Flows: Test critical user flows within your application to ensure they are functioning correctly and meeting performance expectations.
  3. Regularly Review and Update Tests: Keep your synthetic tests up to date with the latest changes in your application or API. Update test scripts, check conditions, and monitor parameters as needed.

Troubleshooting Synthetics Monitoring Issues

In case you encounter any issues with Synthetics Monitoring in New Relic, consider the following troubleshooting steps:

  1. Validate Test Scripts: Ensure that your test scripts accurately simulate user interactions and handle any dynamic elements on the page.
  2. Check Test Configuration: Review the configuration settings for your synthetic tests, including test frequency, locations, and alert conditions.
  3. Verify Connectivity and Permissions: Ensure that your applications or APIs are accessible from the testing locations and that the necessary permissions are in place.


In the conclusion of our guide, How to Get Synthetic Monitoring to Work in the new relic. Synthetics Monitoring in New Relic is a valuable tool for businesses to proactively monitor their applications and APIs. By setting up synthetic tests and analyzing the collected data, organizations can identify and address performance issues before they impact end users. Implementing best practices and following the outlined steps will help businesses harness the full potential of Synthetics Monitoring in New Relic.


Can Synthetics Monitoring replace real user testing?

No, Synthetics Monitoring complements real user testing by providing continuous monitoring and alerts for potential issues. Real user testing remains crucial for a comprehensive understanding of user experiences.

Can I run synthetic tests from behind a firewall?

Yes, New Relic offers private minions that can be deployed behind a firewall to run synthetic tests within your internal network.

Can Synthetics Monitoring simulate mobile device interactions?

Yes, New Relic Synthetics Monitoring supports simulating interactions from various device types, including mobile devices.

How often should I review and update my synthetic tests?

It is recommended to review and update your synthetic tests whenever there are significant changes in your application or API to ensure accurate monitoring.

Can Synthetics Monitor alert me when an application is down?

Yes, you can configure alert conditions based on response time thresholds or error rates to receive notifications when an application or API experiences downtime or errors.